European Management Consulting and Corporate Advisory
Viva Sync was engaged to bring consistency and operational discipline without disrupting client delivery
FURIOSO INC operates in an environment where HR, finance, IT, legal documentation, and facility management intersect daily. As the company expanded, internal administration began to consume management time and introduce operational risk that could not be solved by adding isolated tools or short-term contractors.
The core issue was not workload, but coordination. Processes existed, but they were fragmented across departments and handled inconsistently.
HR activities relied heavily on manual effort, with recruitment, onboarding, and employee evaluation lacking unified workflows. Compliance and legal documentation were spread across systems and formats, increasing exposure to missed obligations and version control issues. Financial oversight was limited by the absence of formalized accounting procedures and structured budget controls. IT support was reactive, with no standardized backup or recovery framework. Day-to-day administrative tasks further pulled management into execution instead of oversight.
Viva Sync was engaged as a single operational partner responsible for stabilizing and coordinating back-office functions across the organization.
Rather than replacing internal staff or imposing rigid templates, Viva Sync focused on creating clarity: who owns which process, how information flows between functions, and how routine operations are executed and monitored. Each domain operated independently, but within a shared governance framework, allowing management to maintain visibility without micromanagement.
What made this engagement effective was not the number of services provided, but how they were delivered.
Viva Sync did not approach FURIOSO’s challenges as isolated tasks to be outsourced. Instead, the focus was on restoring operational continuity across functions that depend on each other every day. HR decisions affect payroll and compliance. Legal documentation influences financial reporting. IT stability underpins all administrative work. Treating these areas separately would have preserved the same risks under a different structure.
By operating across domains, Viva Sync was able to anticipate dependencies before they turned into problems. Processes were designed to be repeatable and understandable, not optimized for a single moment or individual. This reduced reliance on key people and protected the company from disruption caused by staff changes or growth.
Another critical factor was governance. Viva Sync established clear ownership and accountability without inserting unnecessary bureaucracy. Management retained strategic control, while operational execution followed defined procedures and reporting rhythms. This balance prevented both micromanagement and loss of visibility.
Finally, the model worked because it scaled with the business. As FURIOSO’s operational needs evolved, the same framework absorbed new requirements without re-engineering the entire setup. That flexibility allowed the company to focus on growth, knowing that the underlying operations would not become a limiting factor.
Viva Sync was engaged to bring consistency and operational discipline without disrupting client delivery
Viva Sync was engaged to absorb operational execution while preserving the speed required in a SaaS